A Great GM Doesn’t Just Fill the Role…They Grow It

Most owners think hiring a GM is about plugging a gap. The best hires don’t just step into the role. They expand it, stretch it, and leave it bigger than they found it.

Managing Today Keeps You Afloat. Building Tomorrow Sets You Apart.

A GM who only manages schedules, budgets, and guest complaints keeps you standing still.
The game-changing hire is the one who sees tomorrow’s storm clouds before anyone else.
The one who invests in systems and people so you’re not constantly chasing your own tail.

The Hire Everyone Overlooked

I once hired a houseman with a knack for numbers. Most saw a quiet kid pushing carts. I saw a future leader. I taught him budgets, cash flow, and even pulled him into meetings he had no “business” being in. Years later, he became a hotel accountant.

Did it slow me down at the time? Absolutely.
Did it make the property stronger? Without a doubt.
That’s what building for tomorrow looks like.

The Real Question for Owners

A great GM’s success isn’t measured by what happens while they’re there. It’s measured by what happens after they leave.

So, when you interview your next GM, ask yourself:
Are you hiring someone to run today, or someone who will build tomorrow?

#LeadershipThatLasts #FutureFocused #HotelLeadership